English | En español: Impre.com – Datos robados de la red de videojuegos “PlayStation Network” [http://blogs.impre.com/piensa-digital/2011/04/26/datos-robados-de-la-red-de-videojuegos-playstation-network/].
According to a recent post on PlayStation.Blog, Sony Computer Entertainment America revealed more specific info about what happened to its gaming network on Wednesday, April 20th.
“We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network.” said Patrick Seybord, Sr. Director, Corporate Communications & Social Media at SCEA.
Due to this intrusion, SCEA decided to close access to both services, conduct an investigation with firm specializing in security, and enforce and rebuild the infrastructure of the network with greater protection of personal information.
Users’ basic info, such as name, address, country, email address, date of birth, username and password may have been acquired by a person with unauthorized person. Sub-accounts may have also been affected. History of purchases and billing addreses may have been obtained as well. Besides this info, “while there is no evidence at this time that credit card data was taken, we cannot rule out the possibility,” says SCEA.
This is more delicate: “If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.”
Sony recommends users to be careful of emails and calls that could be asking for personal info. Sony never asks for such infor by phone or email.
Once access to the PlayStation returns to normal, Sony also recommends to change your password’s account as well as of those associated with the same email address.
Sony concludes its message with: “We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.”
The PlayStation Network is mainly composed of over 70 million users. It offers games, TV shows, films, a gaming network to play games with others via the Internet, as well as other services such as MLB.TV, Hulu Plus and Netflix.
Source: PlayStation.Blog: Update on PlayStation Network and Qriocity[http://blog.us.playstation.com/2011/04/26/update-on-playstation-network-and-qriocity/]; in Spanish:
Actualización en el servicio de PlayStation Network [http://blog.latam.playstation.com/2011/04/26/actualizacion-en-el-servicio-de-playstation-network-2/];