Phone carriers have suspended sales of the Galaxy Note 7 after a worldwide recall made by Samsung today. Earlier this morning, Samsung officially announced the recall of one of its top phones due to battery problems. According to reports, the device can explode while it is being recharged.
Via its press release, Samsung mentioned it is conducting a ‘thorough investigation’ after the report of 35 battery cell cases around the world.
South Korean news agency Yonhap first reported the news ahead of the official announcement.
Though the launch of the Note 7 in South Korea and the UK has been halted, Samsung has already contacted US carriers AT&T, Sprint, T-Mobile and Verizon to stop the sale of said device.
For Sprint customers across the US who have purchased a Note 7, the company will offer them a ‘similar device’ by simply visiting a nearby Sprint store to make an exchange while Samsung works on a solution.
[Sources]: Samsung USA: [Statement] Samsung Will Replace Current Note7 with New One. Yonhap: Samsung expected to announce recall of Galaxy Note 7 soon. AT&T: AT&T Statement on Exchanges for the Samsung Galaxy Note7. T-Mobile: Update: Options for Galaxy Note7 Customers – T-Mobile Offers Full Customer Refund or Exchange Program. Sprint: Samsung Galaxy Note7 Sales Suspended at Sprint. Verizon: Samsung Galaxy Note 7.
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