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DevicesSoftware & HardwareTechnology

Samsung stops worldwide sales and exchanges of Galaxy Note7

Samsung Galaxy Note7
Samsung Galaxy Note7
Alberto Saldamando
Last updated: October 10, 2016 8:45 PM
By Alberto Saldamando
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Samsung has recently announced for a worldwide halt on distribution of the controversial Galaxy Note7 smartphone. The South Korean multinational company is asking all its partners around the world to stop sales and exchanges of the smartphone as soon as possible.

On its website, the company said: “We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place.”

Samsung is also asking users to power down and stop the use of either the original or the replacement Galaxy Note7.

After reports of the Galaxy Note7 catching fire or exploding due to a battery flaw, Samsung had first advised users to limit the use of the mentioned smartphone or to exchange their devices for another model (such as the Galaxy S7) or a replacement Note7 (which are no longer recommended for use).

Samsung’s announcement comes after distributors such as Best Buy, Sprint and Verizon informed the public earlier today about blocking the sale of the replacement version of the device.

“We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation,” says Samsung.

The recall page has also been updated: https://www.samsung.com/us/note7recall/.

[Source]: Samsung: Samsung will ask all global partners to stop sales and exchanges of Galaxy Note7 while further investigation takes place.

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TAGGED:Galaxy Note 7Galaxy Note 7 recallSamsung

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ByAlberto Saldamando
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Alberto is the Founder and Editor-in-Chief of ElMundoTech.com and Freelance Writer/Blogger focused on Tech, Games, Internet, Electronic Devices, Anime & Manga, Space, and other related topics since 2006. エル·ムンド·テク.
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